Data Controller

Your Personal Information

Occasionally you will be asked to submit personal information about yourself (e.g. name, address and email address) in order to register on our websites.

By entering your details in the fields requested and pressing ‘Sign-up’, you are consenting to the processing of your information by Capacity Global in accordance with this Data Policy. You may also provide personal information to us when you contact us by email, telephone or letter.  Whenever you provide such personal information, we will treat that information in accordance with this policy.  Capacity Global will, at all times, act in accordance with current legislation and aim to meet current Internet best practice.

Use and storage of your personal information

When you supply any personal information to Capacity Global we have legal obligations towards you in the way we deal with that information.  We must collect the information fairly, that is, we must explain how we will use it.  This Data Policy explains how we will use your personal information. 

We will use personal information provided by you or gathered by Capacity Global for the following purposes:

To process and respond to requests, enquiries and complaints received from you

To display your Organisation Name and web address (if provided) as a signed up organisation

To update our record

To analyse trends and profiles

For audit purposes

To carry out customer satisfaction research

To prevent or detect fraud

To recommend products and services that we believe will be of interest to you

To enable third parties to carry out any of the purposes above on our behalf

We will hold your personal information on our systems for as long as is necessary for the purposes set out above and we will remove it when the purposes have been met.

Access to your personal information

You have the right to request a copy of the personal information Capacity Global holds about you with respect to this declaration and to have any inaccuracies corrected.  We will ask for confirmation of identity before we disclose any personal information.  Please address requests to the Data Protection Officer, Capacity Global, The Menier Gallery, 51 Southwark Street, London SE1 1RU.